Survey Overview & Methodology
In 2021, the City of Fridley conducted a survey of 400 Fridley residents. The survey was designed to assess the quality of life in Fridley, and measure resident satisfaction with current city services and city staff. It also included questions to help give direction to City staff around city services. This work was contracted through The Morris Leatherman Company.
The last time the City conducted a survey of Fridley Residents was in 2013. You can learn more about previous surveys of Fridley residents in the “Previous Fridley Resident Surveys” section.
The Morris Leatherman Company randomly selected 400 households to answer the survey by phone from February 25 to March 30, 2021. Survey responses were gathered by professional interviewers and the average interview time was 30 minutes.
All households in the City had an equal chance of being selected and the adult respondent in each household was also chosen randomly. Morris Leatherman randomly selected from households that had only landlines, only cellphones, as well as households with both landlines and cellphones. The households that were randomly sampled for the survey were demographically representative of the community across various demographics such as age, renting versus owning a home, household income, gender, race, and city ward.
The Morris Leatherman Company did not ask for names of residents who were being interviewed and does not share with the City the phone numbers that were contacted for the Resident Survey.
Resident Survey Results
Fridley residents are overall satisfied with the community and give comparatively high ranks on most aspects of city operations and services. When it comes to quality of life in the City of Fridley, 97 percent of Fridley residents surveyed rated their quality of life as either “excellent” or “good”, which is a 9 percent increase in seven years.
Key themes from the resident surveys results include:
- Quality of Life
- Community Identity and Relationship Building
- Vibrant Neighborhoods and Places
- Organizational Excellence
- Public Safety
- Communications & Engagement
- Financial Stability
You can learn even more about the survey results and these key themes from the following documents.
- 2021 Survey Questions and Results (PDF)
- 2021 Results Presentation (PowerPoint)
- 2021 Survey Executive Summary (PDF)
- 2021 Fridley Resident Survey Analysis (PDF)
The results from the 2021 Fridley Residents Survey were presented to City Council, Department Directors and City leaders, City staff are continuing to educate and inform additional city staff of the results of the resident survey.
City staff has launched a process to inform and educate members of the public, as well as Commission members and community partners of the results of the resident survey. City staff will continue to share the results of the resident survey with the public over the summer months in a variety of communication formats such as print and electronic newsletters, social media posts, videos, and more.
City staff are also available to present these results to neighborhood and community groups, as well as community partners. Please reach out to Alyssa Kruzel, Community Engagement Specialist at Alyssa.Kruzel@FridleyMN.gov or 763-572-3579, if you are interested.
Stay Engaged & Get Involved
You can help make Fridley a Friendly, Responsive, and Driven community!
- Tell others about the Resident Survey results!
- City staff are also available to present these results to neighborhood and community groups, as well as community partners. Please reach out to Alyssa Kruzel, Community Engagement Specialist, at Alyssa.Kruzel@FridleyMN.gov or 763-572-3579, if you are interested.
- Give feedback, ask questions, and share your ideas. Reach out to Alyssa Kruzel, Community Engagement Specialist, at Alyssa.Kruzel@FridleyMN.gov or 763-572-3579.
- Stay informed by signing up for Fridley For You emails, the official email newsletter for the City. Visit our Fridley For You News & Updates page and enter your email. If you are already subscribed to the Fridley For You e-newsletter, you do not need to sign up again.
- Volunteer! If you are interested in getting involved and volunteering in the community reach out to Alyssa Kruzel, Community Engagement Specialist, at Alyssa.Kruzel@FridleyMN.gov or 763-572-3579.
Previous Fridley Resident Surveys
The City of Fridley last conducted a resident survey through The Morris Leatherman Company in December of 2013. You can learn more about the results from the 2013 survey from the following documents.